Services

We support businesses and public organisations in science, tech, and health to create more effective communications. Find out how we can help you develop high-quality digital content and tools and build a trustful dialogue with your audiences.

1. Communications Strategy

From evaluating your communications strategy to creating and executing campaigns, we can help you define priorities and objectives that support your organisation's goals.

Together with your team, we develop evidence-based strategies and tactics that set your voice, increase your brand relevance, and expand your audience.

What we do

  • Business Model and Value Propositions Map
  • Vision, culture and workflow assessment
  • Brand, design, messages, and language analysis
  • Competitive analysis
  • Stakeholder’s map and interviews
  • Customer/User Journey map and interviews
  • Participatory design/Co-creation workshops
  • PESTLE analysis (political, economic, social, technological, legal and environmental)
  • Communications and Brand Strategy Plan
  • Key results and metrics definition

2. Content Strategy and Design

Review your digital presence and assess your best-performing channels. We can help you define business and user needs, establish a content strategy framework, and create content that improves people's interactions and experiences.

What we do

  • Business Model and Value Propositions map
  • Digital Audit: Brand, IA (Information Architecture), UX, Content and Accessibility
  • Technologies platforms and system assessment
  • Workflow and governance map
  • Stakeholders Interviews and Map
  • Competitive Analysis
  • User Interviews and Journey Map
  • Concepts and keywords research
  • Messages Architecture
  • Content Strategy Framework
  • Content and Design Operation Plan
  • Analytics and SEO
  • Voice and tone guidelines
  • Brand Strategy and Design system
  • UX Research and Design
  • UX Writing

3. Explainers

“Even if we think we are using neutral, scientific or legal language, our words may be interpreted by others in ways we do not expect”.

Reduce cognitive load, increase knowledge accessibility and learn effectively. By analysing themes and discourses with subject-matters experts, we aim to make scientific subjects, challenging ideas and sensitive topics more understandable and accessible.

We develop custom multi-modal learning formats, including knowledge materials and educational resources, instructional toolkits, explanatory videos, and online interactive programs.

What we do

  • Topic Research & Analysis
  • Plain Language Strategies
  • Branding & Storytelling
  • Text and Copy Editing (Report and Articles)
  • Script Writing (Videos and Podcast)
  • Ux Writing (Digital Product & Interface)
  • Localisations
  • Translations
  • Animated and interactive explainers

4. Digital Products

We work with an extensive network of tech experts, product strategists and human-centred design specialists. We can help you choose and adapt technologies and tools to optimise your product development path and design and build intuitive digital product and website experiences.

What we do

  • Product Definition: Minimal viable products (MPV)
  • Product Design principles and metrics
  • User research
  • UX/UI Design
  • A/B Testing
  • Front-end and Web Development